Shipping & Returns

Shipping

Free US shipping on every order. Orders ship within 1 to 2 business days. Delivery typically takes 6 to 12 days. Tracking information is sent when your order ships.

Returns & Guarantee

We stand behind every bag. If your order arrives damaged or defective, email us photos within 30 days and we will refund or replace it. Unused items may be returned within 7 days of delivery.

Contact

A real person answers at shop@bagsbyaurel.com. Email us and we will sort it out.